Augustin is an expert in customer success strategy, customer journey and experience all along the funnel.
He has a solid 5-year experience as Customer Success Manager (individual contributor, manager then head of) in a fast-growing startup (Spendesk)
Has been working with onboarding, expansion, key account managers within his department while opening Spanish, Italian and French markets.
Not sure on which KPIs to track, want to review your customer journey and the compensation plan of your teams ? Better call Augustin !
It's been a while we were thinking about changing our Go-To-Market strategy with my co-founder. We had instincs on what needed to be done but we wanted to get validation from experienced people in our niche. We booked 3 calls with 3 expert in 3 days. It didn't fail. They help use refine our strategy in details and helped us build a clear roadmap for the next year.
Better Call is now my go-to ressource when I need quick inputs from experts on a specific topics.
A high-quality solution for swiftly connecting with technology experts. Better Call offers pertinent responses that significantly expedite the advancement of projects.
Based on my experience, I highly recommend it for anyone seeking efficient and reliable tech consultations.
Great experience on Better Call! In just a few clicks, we can easily organize a fruitful exchange with an expert on our current issue.
In one word: efficient.
I was looking for real strategic and hands-on expertise on a specific topic (SEO). Thanks to Better Call, I was able to book a call with JB, one of the top experts in the field, in less than 2 days.
In just 30 minutes of the call, JB was able to provide me with a wealth of highly actionable advice for the short term, no nonsense. We easily saved several hours of work.
The ability to tap into the best experts on each subject is an invaluable resource for any business leader.
